Please read carefully. Fielded is a tool that helps licensed and professional inspectors capture observations and draft reports. It is not itself an inspection service, and its AI-generated output does not replace the inspector's professional judgment. By using Fielded you accept the terms below, including the disclaimers, limitation of liability, indemnification, governing-law and dispute-resolution provisions. If you do not agree, do not use the Service.
These Terms of Service (the "Terms") are a binding agreement between you and Recordo, a limited liability company organized under the laws of the Republic of Armenia ("Recordo," "we," "us," or "our"), governing your access to and use of the Fielded mobile application, the Fielded website at getfielded.app, the publicly shareable inspection-report links generated by the application, and all related services (together, the "Service").
By creating an account, downloading or installing the application, accessing the website, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not use the Service.
If you accept these Terms on behalf of a business, firm, employer, or other entity, you represent that you are authorized to bind that entity, and "you" includes that entity.
Fielded is a productivity tool for professional inspectors, real-estate agents, contractors, property managers, builders, and similar users who document the condition of real property. The Service lets you:
What the Service is not. Fielded is not an inspection service, an engineering service, a surveying service, an appraisal service, a legal service, or a substitute for any of them. The Service does not certify the condition of any property, does not warrant the completeness or accuracy of any report or punch list, and does not satisfy any statutory, regulatory, or contractual obligation that may apply to you or to a third party. You are the inspector, surveyor, agent, or professional; the Service is your tool.
The Service is offered for use in a professional or commercial capacity by adults. You may use the Service only if all of the following are true:
The Service is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided personal information through the Service, please contact us using the details in Section 21 and we will take appropriate steps to delete it.
To use most features you must create an account. You agree to provide accurate, current, and complete information, to keep it updated, and to keep your credentials confidential. You are responsible for all activity that occurs under your account, whether or not you authorized it.
Notify us immediately at support@recordo.app of any unauthorized use of your account or any other security breach.
Accounts are personal to the registered user. You may not share, transfer, or sell your account or credentials. If you operate a small firm, each individual professional must register a separate account unless a team or organization plan is offered and you have agreed to its terms.
You may use the Service to:
You agree not to:
You are the professional. You remain solely responsible for the inspection itself, for the contents of any report you produce, deliver, or sign with the assistance of the Service, and for compliance with every license, registration, code of ethics, standard of practice, insurance requirement, and disclosure rule that applies to your profession in your jurisdiction.
In particular:
The Service lets you record audio, take photos, and capture other information about real property and the people who may be present on it. The legal rules for doing this vary widely. You are responsible for complying with the law of every place where you use the Service.
You represent and warrant that you have lawful authority — by ownership, by the property owner's consent, by your client's authority, by a court order, or by another lawful basis — to enter the property you are documenting and to make the recordings, photographs, and observations you capture there.
Many U.S. states (including California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Pennsylvania, and Washington) and many other jurisdictions require the consent of all parties to a conversation before it can be recorded. Other jurisdictions require only the consent of one party. In some places, recording a person's voice or image without consent is a criminal offence. It is your responsibility to know the rules of your location and to obtain whatever consent the law requires from anyone whose voice or image may be captured by the Service (including but not limited to homeowners, tenants, occupants, real-estate agents, contractors, and bystanders) before you start a recording.
You also represent that you have, or are otherwise legally entitled to capture, any image, document, or other content of third parties that you upload or photograph through the Service (for example, the contents of a home, art on the walls, mailing labels, or vehicle license plates).
Photos you upload through the Service are stored in private storage and automatically deleted from our servers seven (7) days after upload, unless we tell you otherwise in writing or you have downloaded them to your device. Structured report data (text, categories, status pills) may be retained longer subject to our Privacy Policy.
You own the voice recordings, photos, text notes, reports, and any structured data you create through the Service ("Your Content"). These Terms do not transfer ownership of Your Content to us.
To run the Service for you, you grant Recordo a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, process, transcribe, summarize, and display Your Content, solely to the extent necessary to operate, secure, and improve the Service for you and to comply with law. You may revoke this licence at any time by deleting Your Content or closing your account; deletion of Your Content from active systems will occur within a commercially reasonable period.
These commitments are in addition to whatever applicable data-protection law requires.
The Service uses artificial-intelligence systems, including third-party AI providers acting on our behalf, to transcribe voice, classify observations, draft report sections, structure punch lists, and answer in-product questions ("AI Output").
When you generate a public web link to share a report, the report becomes accessible to anyone who has the link. We provide tools to revoke, rotate, or expire links, but until you do, anyone with the link can view the report.
Our Privacy Policy describes what personal information we collect, how we use it, how long we keep it, and what rights you have. By using the Service you acknowledge that the Privacy Policy is incorporated into these Terms by reference.
If your use of the Service involves the personal data of identifiable individuals other than yourself — for example, a homeowner whose voice is captured, or a contractor named in a punch list — you are responsible for ensuring that your processing of that data is lawful in your jurisdiction. To the extent the European General Data Protection Regulation, the UK GDPR, or a similar regime applies and characterizes you as a "controller," we act as a "processor" of that data on your behalf, and a separate data-processing agreement may be available on request.
The Service is offered as a subscription. The current plan, price, billing frequency, and any introductory or free-trial offer are shown to you in the application before you subscribe. Subscriptions renew automatically at the end of each billing period at the then-current price, unless cancelled.
If you subscribe through the Apple App Store, Apple charges your Apple ID account at confirmation of purchase and at the start of each renewal period. If you subscribe through Google Play, Google does the same with your Google account. Cancellation, refunds, and billing-related disputes for subscriptions purchased through Apple or Google are handled by Apple or Google under their terms, not by Recordo. You can manage and cancel your subscription in your device's account settings.
Except where Apple, Google, or applicable mandatory consumer-protection law requires otherwise, fees are non-refundable. If you cancel, you will retain access until the end of the current billing period; no refunds are given for partial periods. Mandatory consumer rights described in Section 20 are not affected.
We may change subscription prices. If we do, we will give you reasonable advance notice (typically at least 30 days where feasible) before the change applies to your next renewal. If you do not agree to the new price you may cancel before it takes effect.
Stated prices may exclude applicable taxes, VAT, GST, or similar charges. Where Apple or Google collects taxes on our behalf, those amounts will be shown at purchase.
Recordo and its licensors own all rights, title, and interest in the Service, including the application, website, source code, design, AI models we develop, our brand names ("Fielded," "Recordo"), logos, trade marks, and documentation. No rights are granted to you except as expressly set out in these Terms.
Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to download, install, and use the Service on a device you own or control, solely for your professional or commercial use within the scope described in these Terms.
If you believe content on the Service infringes your copyright, contact us at legal@recordo.app with: a description of the work; the URL or location of the allegedly infringing material; your contact information; a statement that you have a good-faith belief that the use is not authorized; a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on the rights-holder's behalf; and your signature. We respond to valid notices in line with the U.S. Digital Millennium Copyright Act and similar laws where applicable.
The Service is provided "as is" and "as available." To the maximum extent permitted by applicable law, Recordo and its officers, employees, contractors, licensors, suppliers, and AI providers disclaim all warranties, express or implied, including without limitation:
Nothing in this Section limits any warranty or right that cannot be excluded under the law of your country of residence — see Section 20.
To the maximum extent permitted by applicable law:
The limitations and exclusions in this Section apply regardless of the form of action and even if any limited remedy fails of its essential purpose. They do not apply to any liability that cannot be excluded or limited under applicable law (including, where applicable, liability for fraud, for death or personal injury caused by negligence, or for breaches of mandatory consumer law — see Section 20).
You agree to defend, indemnify, and hold harmless Recordo and its officers, employees, contractors, and agents from and against any claim, demand, action, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or relating to:
This obligation is subject to your applicable mandatory consumer rights described in Section 20.
You may stop using the Service and close your account at any time. Cancellation of a subscription is handled through the platform you used to subscribe (Section 12).
We may suspend or terminate your account or your access to the Service, with or without notice, if we reasonably believe that you have breached these Terms, if continued provision creates a legal risk for us, if we are required to do so by law or by a third-party platform (such as Apple or Google), or if we discontinue the Service. Where reasonably possible, we will give you advance notice and an opportunity to export your data.
On termination: your right to access the Service ends; we may delete Your Content from active systems in accordance with our Privacy Policy and any applicable retention obligations; outstanding fees remain payable; and Sections 6, 8 (the licence you have granted us survives only as needed to wind down), 9, 13, 14, 15, 16, 19, 20, and 22 of these Terms survive.
We may update these Terms from time to time to reflect changes to the Service, to our business, or to applicable law. When we make a material change we will give you notice — by email to the address associated with your account, by in-application notice, by posting an updated version with a new "Last Updated" date, or by a combination of these — at least 30 days before the change takes effect, unless a shorter period is required by law or by an emergency security issue. Continued use of the Service after a material change takes effect constitutes your acceptance of the updated Terms. If you do not accept the updated Terms, your only remedy is to stop using the Service and cancel your subscription.
These Terms and any dispute arising out of or relating to them or to the Service are governed by the laws of the Republic of Armenia, without regard to its conflict-of-laws rules. This choice of law does not deprive you of the protection of any mandatory provision of the law of your country of habitual residence that cannot be derogated from by agreement (see Section 20).
Subject to Section 20, you and Recordo agree that any dispute that the parties cannot resolve informally will be brought exclusively in the competent courts of Yerevan, Republic of Armenia, and each party submits to the personal jurisdiction of those courts. You waive any objection to that forum on the grounds of inconvenience.
Before filing any formal claim, you agree to contact us at legal@recordo.app with a description of the dispute, and to engage in good-faith negotiation for at least 60 days. We will do the same before filing any claim against you.
To the maximum extent permitted by applicable law, you may bring claims against us only on an individual basis. You waive any right to participate in a class action, collective action, mass action, or representative proceeding against us. If this class-action waiver is unenforceable in your jurisdiction (it is, for example, unenforceable against many EU consumers), then this paragraph does not apply to you, but the rest of these Terms continue to apply.
If you use the Service as a consumer (rather than in the course of a trade, business, craft, or profession), nothing in these Terms is intended to exclude, restrict, or modify any consumer right that you have under the mandatory law of your country of habitual residence that cannot be excluded by agreement. In particular:
Where a mandatory consumer right conflicts with these Terms, the mandatory right prevails to the extent of the conflict; the rest of these Terms continue to apply.
For questions about these Terms, to give us legal notice, or to report misuse of the Service:
We aim to respond to legal notices within 7 business days.
These Terms, together with our Privacy Policy and any plan terms shown in the application at purchase, are the entire agreement between you and Recordo about the Service, and supersede any earlier agreement or understanding on the same subject.
If any provision of these Terms is held to be unenforceable, the rest of the Terms remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
Our failure to enforce any right or provision is not a waiver of that right or provision. A waiver of any breach is not a waiver of any later breach.
You may not assign or transfer these Terms or any rights under them. We may assign these Terms to an affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, on notice to you.
Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including acts of God, war, sanctions, natural disaster, epidemic, government action, telecommunications failure, or interruption of a third-party service.
These Terms do not create a partnership, joint venture, employment, agency, or fiduciary relationship between you and Recordo.
We may give you notice by email to the address associated with your account, by in-application message, or by posting on the Service. Notices to us must be sent to the addresses in Section 21.
These Terms are written in English. If we provide a translation, it is for convenience only; the English version controls in the event of any inconsistency.
If you obtained the application from the Apple App Store, you acknowledge that these Terms are between you and Recordo only, and not with Apple Inc.; Apple is not responsible for the application or its content; Apple has no obligation to provide maintenance or support; in the event of any failure of the application to conform to any applicable warranty, you may notify Apple, who will refund the purchase price (if any) for the application, and to the maximum extent permitted by law Apple has no other warranty obligation; we (not Apple) are responsible for addressing any product-liability or intellectual-property claims relating to the application; Apple is a third-party beneficiary of these Terms and may enforce them against you.